We are here for you during these unprecedented times - and will be implementing in-store policies in order to keep people safe. The safety of our staff and customers is of utmost importance to us, and we will continue to provide customer service that is a cut above through our website and our instore service.
Coronavirus Questions & Answers
Can I visit the Edinburgh boutique?
Yes, you can visit our boutique as usual. We have implemented social distancing measures to keep both you and our staff safe. Staff members will be equipped with hand sanitiser, face masks and will be using gloves when handling products. Our shop counter is fitted with a Perspex screen for protection. Frequently touched areas will be regularly disinfected, including all surfaces.
Can I still place an order online for delivery?
Yes, you can still shop online as usual - we are committed to fulfilling your special requests to the best of our ability regardless of current events.
Our website operations team is working hard to ensure that all website orders will be delivered as normal with no delays. This will be carried out whilst adhering to the most stringent hygiene standards. Gloves are worn in our packing areas and they will be cleaned at a minimum 2 times per day and to ensure both our team and customer’s health and safety.
